The first thought that comes to your head when you hear the term “virtual phone system” is probably not “local numbers.” You’ve heard us talk all about the benefits 800 numbers offer, but what about local numbers? They can do more for your business than many people realize.

• Local numbers make your customers feel more connected to you. Clients often prefer to deal with businesses in their own locale. An 800 number may make your business seem too impersonal or large. Customers can have the convenience of making a call to a local number as opposed to an 800 number or an unrecognizable area code.

• More than one number. Depending on your business size and needs, you may need more than one local number. For example if you run a business out of Massachusetts that is partially in Boston and partially in Western Massachusetts, you may want both a 617 and a 508 number for your customers. If you’re doing business in multiple cities across the country, having more than one local number is a good idea too to give your business a multi-city appeal.

• Outside international calls. International callers often cannot dial toll free US 1-800 numbers, but can dial local numbers. This is beneficial for your company if they conduct a lot of international business.

• Same great features! If you have a local number you would like to keep, Grasshopper can easily port it. And with a local number comes all of the same great features like extensions and custom greetings.

Our own company is an example of having both a toll free and local number. We have a direct 617 Boston area code for local and international customers and an 800 number for customers who prefer toll free. Search for available local numbers!