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Allison Canty is the Customer Engagement Manager at Grasshopper, the entrepreneur's phone system. Allison likes happy customers, human brands, shopping, deals, treats, sour patch kids & UMASS.
How can you show your customers you care without breaking the bank and wasting your entire day? We'll show you how with strategies and real-life examples.
Ever go to the beach or pool with your kids and struggle to get their hair and ears untangled from their swim goggles? Dr. Christian Hahn, a cosmetic dentist...
No matter how often you use your office, it's essential to have a comfortable and functional place to work.
This month’s customer spotlight is on Zlien, a mechanic’s lien filing service. Scott Wolfe, like a lot of entrepreneurs we meet, comes from a family of busin...
This post is part of our 10th birthday celebration. Stay tuned every month for fun posts, like this one, contests and more! Ten years ago, your financial sit...
This month’s customer spotlight is on Denver’s Moving Boxes, a company that rents and delivers eco-friendly, stackable, plastic boxes as an alternative to ca...
This post is part of our 10th birthday celebration. Stay tuned every month for fun posts, like this one, contests and more! In the world of tech, a decade is...
We often communicate using the written word, rather than the spoken voice, and this might be bad for business.
Hopefully by now you’re familiar with the many benefits of coworking and collaborative work spaces. If not, be sure to read our post, “8 Perks of Coworking S...
This is the first of two posts dealing with entrepreneurship programs. Next week we’ll follow up with profiles of two more entrepreneurs and the programs the...
It’s an unsettling reality that most new ventures fail — 70 to 80 percent if you’re measuring success by projected return on investment, according to Harvard...
This post is part of our 10 Year Celebration. Stay tuned every month for fun posts, like this one, contests and more! It’s hard to believe that 2013 is alrea...
10 years ago, our co-founders David Hauser and Siamak Taghaddos met as undergrads studying at Babson College. Their business partnership blossomed nearly ove...
Crowdsourcing king Kickstarter.com might not be the best bet for aspiring entrepreneurs to raise funds. Check out our crowdfunding comparison.
Sticking to your goals is hard, but you don't have to do it alone. Check out our round-up of the top 5 apps and other goal setting software.
If you love data, you’re probably familiar with basics like pageviews, impressions, bounce rates, and shares. But are they essential to your business?
A virtual phone system puts all the great features of a traditional business phone system into the hands of small businesses and entrepreneurs like you, but ...
In today’s competitive marketplace, superlative customer service is no longer optional: It’s required. Yet how can online businesses reach all the way across...
Earlier this month President Barack Obama issued a proclamation recognizing November 2012 as National Entrepreneurship Month. As many of you may remember, 2...
Earlier today we announced our co-founders David and Siamak, along with the help of Amir Tehrani, were once again able to get the President to recognize Nati...
Perhaps this proverb says it best: “Necessity is the mother of invention.” Women leaving their jobs to have children and opting to start their own business i...
In Part 2 we discuss how to network with flair and initiate business relationships that will last well beyond the first introduction.
Tempting as it may be to sit in front of your computer 24/7, sales and deals don’t happen behind your desk (or kitchen table, or makeshift office space). Bus...
From high tech to finance, medicine, and e-commerce, women have built some exceptional companies in all industries imaginable. “The particular qualities of w...
A woman starts a business in the U.S. every 60 seconds. Just think how many women-led business ventures will launch while you read this post? That stat comes...
The startup scene is filled with some seriously cool business concepts that are redefining the future of tech. Women are an invaluable part of leading some o...
Trick or treat! With Halloween just around the corner we thought it would be fun to do a little giveaway. This week we’ll be giving away 3 PumpkinWOW party ...
Grasshopper brings you the BEST entrepreneur self assessment tools. Read on to find out how your personality fits in your business.
Apps are the new Internet: a technology boom that is making some people a pile of money while simultaneously changing the way other people do business. While...
For every startup Cinderella story, there are exponentially more failures. “Very few companies achieve their initial projections,” Shikhar Ghosh said in a qu...
One of the hardest parts of starting a new business is getting it off the ground. Raising startup funds, learning the ropes and finding those first few custo...
The success of your company can be directly impacted based on how well you manage your variable expenses such as the phone bill, electricity, heat and other ...
If you want to be a successful entrepreneur, you have two options: learn from your own mistakes as you go, or take note of lessons learned by those already a...
As a business owner, time is one of your most valuable assets. You need to make the most of every minute. If you don’t, you risk doing serious detriment to y...
Like beets and Justin Bieber, negotiating is something people either love or hate. But no matter how you feel about it, it’s an unavoidable part of being a s...
Realtors are a super competitive bunch. They compete over properties, zip codes, and buyers. The stakes are high — it’s relatively easy to become a realtor, ...
Few business owners start off with a sleek corporate office and a full bank account (dreams don’t count). For most entrepreneurs, every hour is dedicated to ...
With the election just a few months away and the unemployment rate remaining unchanged last month; job creation is a hot topic right now. In fact, according ...
This week’s employee spotlight is on Nick Johnson. Nick is the user experience lead on our design team. Ever wondered who designed our site? Well, that’s Ni...
Today, many freelancers, entrepreneurs, and start-up companies are building their businesses from their “home offices” — also known as their basement, kitche...
Profits happen when your income exceeds the cost of doing business, and profits suffer when those costs bloat into an unmanageable “monthly nut.” Though larg...
People don’t often think of small biz owners as superheroes. But when you think about how determined, dynamic and resilient entrepreneurs are, plus the treme...
Video can be intimidating. No matter how easy video production and publishing becomes with digital cameras and YouTube, it can still be tough for a small bus...
The cost of starting a web-based business has dropped dramatically — to the point where small teams can bootstrap their way to profitability in very little t...
This week’s employee spotlight is on Khoi Nguyen. Khoi is a senior systems engineer here and works on our network operations teams alongside others like Kev...
This is a guest post by RightSignature, a popular web service that provides an easy, fast way to get any document filled out and signed online – contract, ND...
A few months ago, a crowdfunding bill was signed into law by the President. This bill comes as part of the JOBS Act and has the potential to seriously chang...
B2B marketers can’t ignore Quora. Positioned as a question-and-answer (Q&A) engine for any topic, the platform gets people talking — about everything. “It bl...
Meet Grasshopper's remote employees and see their workspaces. Plus tips for productive remote work!
Last week we launched Part I of this article which focused on running a business while being a mom and tips on finding a mentor. This week’s topics are grow...
By now, we all get it: Search engine optimization is really, really important. Like those who refused to buy cell phones until they were the last one standin...
With nearly every small business engaged in digital marketing, how much does it matter that you were one of the pioneers?
According to one study from the Center for Women’s Business Research, approximately 40 percent of private businesses in the U.S. are women-owned. And many of...
More than 10 years ago, Heather Armstrong launched a blog to joke about pop culture, her job, and life as a single woman. As the years passed, she got marrie...
While the cost of launching a startup continues to fall at an exponential rate, there’s still a cost involved — and as such, there’s still a need for funding...
When was the last time you called your own business and listened to your voicemail greeting? If you’re like most, it’s probably not that often. Voicemail gre...
Startup failure rates are infamously high. The U.S. Small Business Administration reports that regardless of the year a business is founded, the majority of ...
Meetings. Does anybody enjoy them? Nothing is more telling than when you announce the end of meeting and everyone at the table suddenly lurches back into con...
Phone ringing off the hook? What a great problem for a small business have! Though you’d probably agree that too many phone calls is preferable to the sound ...
Social media is the new word-of-mouth and active participation is key for engaging customers and clients on the web. With so many opportunities to connect, i...
Today’s customer spotlight is on Sensible Sitters. Sensible Sitters is a babysitter’s club turned small business, founded by Vanessa Wauchope. Vanessa start...
Large multinational firms have been excited about cloud computing for years. For them, cloud computing means freeing up technology resources, software, and h...
Mo’ money, mo’ problems or “Touched by an angel.” These two pearls of wisdom signify all those financial headaches, bursts of euphoria, and days when you jus...
When small businesses think about communications, they typically think about the customer. And why wouldn’t they? As business owners, we know the pressure is...
With smart phone adoption surpassing 100 million owners it may be time for your small business to consider adding a QR code to your marketing mix.
Behind every great company is a workforce of superior employees. Hiring the best talent allows you to build your business and creates a positive work environ...
Did you know March is Women’s History month? It’s true! And with 8.1 million women-owned businesses in the U.S, accounting for more than $1.2 trillion in rev...
Grasshopper, the entrepreneurs' phone system, is managed online and through the cloud, but it's not the same as VoIP.
We got some pretty cool dream teams and have selected the Elite 8 teams. Now, its up to the public to decide which teams make it to the Final Four round.
From national retailers to online sellers, small businesses have a lot of competition. A little competition isn’t always a bad thing though. A positive bypr...
A small business owner who doesn’t actively engage in detailed benchmarking might answer the question, “How’s business?” by saying that it’s good, or that th...
Your business is taking off. That’s good news. But you’ve had to work 14-hour days for months on end just to get there. You’re starting to run ragged and you...
Entrepreneurs, small business owners, and startup founders wear many professional hats from product designer to chief operating officer and business developm...
Grasshopper is taking over the United States! With our trip to LessConf this week and BarCamp Tour right around the corner, we have some exciting events comi...
After reading Mark Cuban’s new ebook, How to Win at the Sport of Business, we were blown away and inspired by Mark’s story. His unconventional approach to b...
The entrepreneurial nature vs. nurture debate goes far back, but with entrepreneurship on the rise, perhaps it's time to take another look.
Got questions about how minutes work on the Grasshopper phone system? We explain in this post.
If you’ve been on the internet at all over the past few weeks, you’ve probably come in contact with a Sh*t _______ Say video and let’s be honest, they’re pre...
This is a guest post by Robi Ganguly, the co-founder and CEO of Apptentive. A few key takeaways: Know who your customers are. Engage with your customers and ...
Business owners who don’t have a blog often ask if they should start one. Others who have let theirs get dusty wonder if they should begin posting regularly ...
When was the last time your meeting with a fellow entrepreneur or investor ended with them spiritedly walking away while singing the popular refrain “Mixing ...
No matter what business you’re in, you’ve probably come in contact with a startup, directly or indirectly, in the course of your work. They come in all shape...
Unemployment rates remain shockingly high in many parts of the country, but that doesn’t stop some forward-thinking companies from offering outrageous perks....
Happy holidays and best wishes in the New Year from all of us here at Grasshopper!
It’s been a very exciting month here at Grasshopper. With the release of our newest feature, Update Mode, and moving into a new office — we’ve been busy! Ch...
Some business models require a fancy presentation while others can be just as successful without ever renting out a brick-and-mortar location.
At Grasshopper, our passion is helping entrepreneurs succeed. Whether it’s growing your business with our virtual phone system, getting your business press ...
Believe it or not, there is danger in growing too big, too quickly. And this danger has brought many a company to its knees.
when you look back on the real-life histories of iconic entrepreneurs, there is plenty of failure to go around.
In honor of Global Entrepreneurship Week, this week’s content will be focused entirely on entrepreneurship. There’s something about people who make new thing...
For those of you who don’t know, this week is Global Entrepreneurship Week. In honor of Global Entrepreneurship Week, this week’s content will be focused en...
Whether you need web-based POS open source software or the perfect BI tool, we've got you covered. Check out our list of 10 open source solutions.
This guest post is written by Matt Winn. Matt is the Social Media Manager at Volusion, a Grasshopper partner.
As you’re starting up, you’re always thinking about strategy and branding. Good branding will highlight your uniqueness and (hopefully) put you before your c...
Of course your small business is online. You wouldn’t be relevant in the internet age if you weren’t. But since everyone else is also online, the problem now...
A good business is only as good as the sum of its working parts. As a business owner, you want to make sure that everyone in the office stays happy, sane, an...
Telecommuting sounds perfect in theory: work in your pajamas, watch reruns of Arrested Development on your lunch break, skip the pesky commute. What’s not to...
Finding the best city to base your business in is no small decision. You want affordable, of course, but you also need access to brains, talent and capital. ...
This is a guest post by Dave Lavinsky, President of Growthink. I’m biased. I admit it. Having written thousands of business plans for entrepreneurs over the ...
The recent economic meltdown has created an influx of entrepreneurs and those launching small businesses — many of whom are working out of their basement, sp...